1. Check the driver’s ID

2. Request the driver to use your preferred routes

3. Insist that the meter is used

4. Ask for the receipt at the end of the journey

5. Refuse multiple hiring

You can contact SPAD at 1-800-88-7723 if you feel that an offence has been committed by your taxi driver.

Information you need to know:

1. Vehicle plate number
2. Driver’s name
3.Date and time of your trip

*Other information such as photos, or videos will be helpful

Your driver should:

1.Be courteous and helpful
2. Know and obey all the traffic laws
3.Be neat, clean and tidy
4. Be wearing a uniform

Your taxi should be:

1.Smoke-free
2. Clean and tidy

3.Well-maintained