Frequently Asked Questions


Can I purchase or register Kad Muafakat Johor online?

We have no online purchases at the moment. Users can visit our nearby authorised counters

Where can we get the Kad Muafakat Johor

Users can visit our nearby authorised counters or join us at our road shows to enjoy special registration & card collection of Kad Muafakat Johor.

My home is far from the place of KMJ Counter ?

We have our roadshow team that can assist with on a request-by-case basis. Request us to come to your place to enjoy special registration & card collection of Kad Muafakat Johor. Contact Us for info.

Can I register other places if my card is lost?

Yes. Report your lost card and register for a new card at our headquarters. New card will be charged.

Can I bring cat/dog on Bus Muafakat Johor?

No. You are not allowed to bring any pets on the bus.

Can I smoke or drink alcohol when on-board the bus?

No. A no smoking and no alcohol consumption policy operates on all services while aboard the bus.

When is my Kad Muafakat Johor expired?

All Kad Muafakat Johor expires on 31st March. For example, if you registered on 30th July 2018, your card will expire on 31st March 2019.

What should I do if I lost my card?

Immediately come to our headquarters (Perbadanan Pengangkutan Awam Johor, No. 1-01, Jalan Sri Perkasa 2/22, Taman Tampoi Utama, Johor Bahru, Johor Darul Tak’zim) and report the lost card. You will need to register and pay for your new Kad Muafakat Johor. Users can also visit our nearby authorised counters

Do I get a refund, if I lost my card?

No. You will not get a refund. You will need to register a new Kad Muafakat Johor instead.

Do I need to pay my new Kad Muafakat Johor, if I lost my card?

Yes, you will need to register and pay for your new card. Your previous card will be terminate immediately.

How do I find my bus stop?

The easiest way is to look for your bus stop directly on our app